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giantbrownguy's avatar
6 years ago

Telus Wi-Fi Hub and Apple Homekit

Hi gang,

I upgraded my service to gigabit a while ago and got the Wifi Hub modem (the new white one) along with it. It’s in my garage but I’m finding, since getting the modem, my HomeKit devices (door lock and garage door opener - both within 25 feet of the hub) are slower to respond and show their status. Has anyone seen anything similar and/or have an idea on how to resolve?

Thanks!

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Move the hub closer?!?

    The garage would not be my choice of location for the centre of my wireless network!

     

    • giantbrownguy's avatar
      giantbrownguy
      Rockstar
      It’s actually as close as anything could get. I have two boost units in my house that are connected via Ethernet. Hence my confusion. The only difference is on the T3200 I didn’t like the wireless performance so I turned off the modem’s wireless and only used the boosts. Once I switch to the Hub, performance dropped.
      • Aryan's avatar
        Aryan
        Neighbour
        Hey got a question
        I am actually buying some smart switches
        Assuming since most smart devices connect on 2.4 ghz, were u able to send command to them when your phone was connected to the boost wifi
        Thanks