Telus unable to give their stream+ promo deal because of credit card error.

Spent hrs on phone with nice but unfortunately inept telus reps trying to purchase telus stream +. Was transferred to different people who acted like this doesn't happen

( quick web search this happens to customers regularly) I was told it was problem with my credit card called bank then credit card support and they watched live as tried to purchase plan and telus repeatedly tried charging card 0.00 dollars so obviously error in charge occurs. Call telus back explain its problem on their end get told he can fix this issue puts me on hold then disappears and doesn't bother calling back like he said would if we got disconnected. Truly sick of wasting half my day with people unable and obviously untrained in fixing issues for customers. So this is last resort if nothing can be done we will cancel internet service we just started couple weeks ago and go back to rogers they might not have pure fiber but at least they still act like a service company in the days of corporate sellout companies in canada.