Forum Discussion
Telus sales person, scheduled installation without my approval
I had a sales person come to the door yesterday, his name was azan.
I asked him for a quote, next thing you know I get an email saying my order had been confirmed and the installation is scheduled for 2 weeks from now.
This is not acceptable, how do I ensure this is cancelled?
3 Replies
I have tried several times to call 1-888-811-2323 and keep getting a message that you are closed to call tomorrow? It's 9:45 EST. What are your operation hours?
TELUS_SupportOfficial Support Team
That's definitely not right. We'll send you a PM shortly to dig into this for you Mitchela.
I had the same thing happen...please confirm how I can ensure all is cancelled.
Thanks
