Forum Discussion

chanson's avatar
chanson
Neighbour
2 years ago

recurring recordings

How come my daily news, global 104, drops recording some days?  It is set to recurring but yet there will be three days that it isn't showing it is going to record and then it will start again.  I have deleted the recurring recording and set it up again with no luck.  My only option seems to be go through my scheduled recordings and double check them every coupe days.  It just doesnt seem right.

6 Replies

Replies have been turned off for this discussion
  • regular checking scheduled recordings also helps to find your favorite show is no longer scheduled. Gremlins.

    • chanson's avatar
      chanson
      Neighbour
      I understand that part. What gets me is when the news disappears for four days ….


      Christy Hanson
      • ChuckN's avatar
        ChuckN
        Neighbour

        I have the exact same problem. It is extremely annoying to wake up, wanting to watch the morning news that should’ve been recorded only to find out it didn’t record. 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, this is currently a known issue, and our team is actively working on a solution. In the meantime, we recommend regularly checking your scheduled recordings. Thank you for your patience as we resolve this matter.