Forum Discussion

4930's avatar
4930
Neighbour
9 months ago

Recordings PVR

New PVR Box.  Recording erased.  Is there anyway of retrieving?  Thank you.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Did you upgrade to the new Optik equipment? If you did and received new equipment there's unfortunately no way to retrieve old recordings.