Forum Discussion

vdoser's avatar
vdoser
Neighbour
10 months ago

PVR is broken after customer support call

Hello,

Where can I complain about telus customer service? I spent more than hour on call troubleshooting PVR broken issue and the representative just dropped the call after PVR was bricked as a result of her updates...

Regards,

Alla

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Definitely not the experience we want for our customers. We'll send you a private message to discuss further.