Forum Discussion

MichaelGasse's avatar
MichaelGasse
Neighbour
14 days ago

Push Notifications from SmartHome Only Sending in French

I have changed every language setting possible at every level, they all say English, and yet SmartHome still only sends my notifications in French. I've changed it on MyTelus, I've changed it on the app, I've changed it for the users, I've even restricted the Android app to only one language, nothing works.

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    That's definitely odd. Have you attempted fully rebooting your system?

    • MichaelGasse's avatar
      MichaelGasse
      Neighbour

      Yes, I have rebooted everything. The issue is specifically the Android app will only send French notifications.

      Notifications by email are in the proper language.

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Gotcha. We'll send you a private message to discuss further.