Forum Discussion

Nothappybitch's avatar
Nothappybitch
Neighbour
2 years ago

Optik Recording Issue

Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.

11 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello. Sorry for the late reply, just following up here...are you still unable to record this channel?

    • MT_BC's avatar
      MT_BC
      Organizer
      7 months ago

      I am having the same problem! On the old CIS430 boxes I was able to record but since getting the new UIW8001 I cannot record anything from this channel!

       

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        7 months ago

        Are you receiving a specific error message when attempting to record?

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