Forum Discussion
Countrygalxx
5 years agoNeighbour
No internet
Hello,
I have a ZTE smarthub, and I’ve had no internet since yesterday at 5:30pm, i did all that was asked, I reset my box and did all the troubleshooting and still nothing, I seen that their is some issues in Calgary area Aswell, but I would love an answer as to what is happening . And when it will be fixed.
I have a ZTE smarthub, and I’ve had no internet since yesterday at 5:30pm, i did all that was asked, I reset my box and did all the troubleshooting and still nothing, I seen that their is some issues in Calgary area Aswell, but I would love an answer as to what is happening . And when it will be fixed.
3 Replies
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- polecatAll-Star
Countrygalxx Yes calgary has an outage But you may have a a different issue. It may be your own equipment or a telus problem in your area. YOU HAVE TO PHONE IN. You will never get a time of the fix. And of course we are customers only on this site. Polecat
- chaoFriendly NeighbourI have been having this same problem since February, 10th 2021, and we are may 2nd 2021, and I can sign into my account , but my services are not connected .... really thinking about starting to look for another service provider, , I need a phone. Especially with kids,