Forum Discussion

o5gt's avatar
o5gt
Neighbour
23 days ago

No home internet

Hi, I'm having home internet issues. My router overview state says it's disconnected and overview network status there is a PAP failure under authentication. I've tried unplugging the modem for an hour but something still.

3 Replies

  • It is now working.  State is connected and network status authentication is CHAP success.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hi o5gt - sounds like maybe you were experiencing an outage. Glad everything is back to normal!