Forum Discussion

shanmer's avatar
shanmer
Friendly Neighbour
2 months ago

Looking for tutorial videos on-line

Folks ...

New 3G system installed today.

I was told I could review the tutorial videos on-line on my computer ... but I can't find them on the Telus site

Anyone know where they are ?

Thanks

Simon

10 Replies

      • Rocky3's avatar
        Rocky3
        Guardian
        2 months ago

        3G generally is gone in phones and home security. So I thought it was a fair question.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 months ago

    You can also find our videos here: https://www.youtube.com/c/TELUS/videos

    • shanmer's avatar
      shanmer
      Friendly Neighbour
      2 months ago

      Thanks for this but this is not what I am looking for ..

      Where can I find the tutorial videos that are part of my new 3G keypad ... on-line.

      The installer said I could find then on-line so I can watch them on my computer. None of the stuff you have pointed me to corresponds to this

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        2 months ago

        Currently, we don’t have tutorial videos specific to that 3G keypad. 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 months ago

    Thanks for reaching out! You can find the TELUS SmartHome Security support page by visiting telus.com/support and searching for SmartHome Security.

    • shanmer's avatar
      shanmer
      Friendly Neighbour
      2 months ago

      Thanks ... I gave up and watched the videos on the key pad in the end.

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        2 months ago

        If you let us know what you're trying to accomplish we can also list out the steps here if you want

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