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Is PureFibre 300/300 really at least 300Mbps
Last month I upgraded from PureFibre Internet 150/150 to PureFibre Internet 300/300.
The Telus My Wi-Fi App speed test with 150/150 consistently showed download speeds of 179-185Mbps and upload speeds 171-185Mbps
However my 300/300 plan only gets 262-292Mbps download and 240-268Mbps upload. Is it unrealistic to expect at least 300Mbps?
Call and schedule a service call. They’ll probably do some basic troubleshooting first.
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Exactly same situation (speeds) here on both options. Somehow when I had 150/150 I was getting above contract speeds and now that I upgraded to 300/300 I get below contract speeds. Still lots of internet 🙂
Are you testing with a hard wired connection not Wi-Fi? You shouldn't have an issue hitting 300/300.
- Testing with Ookla for Windows. My wired connection consistently gives 170MbpsSent from my smartphone.
When the tech did the install he should have left his card if you had any issue(s). Have you called him?
Yes. Telus will not provide the agreed upon numbers. I've been fighting with them for 5 years to get 75 Mbps. Good luck friend.
