Forum Discussion

jcoop9000's avatar
jcoop9000
Neighbour
10 months ago

How & where do I return new internet equipment

I started a new service and was sent to new Internet boxes. I’ve decided not to proceed any further and I would like to return them 

 

how and where do I return these new Internet boxes? 

 

never used,  never opened

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Our Home Services team could provide a waybill and walk you through that. Have you already spoken with them regarding not proceeding with your initial service order?