Forum Discussion
StellaFrench
6 years agoNeighbour
Google Drive not working after migration
The migration of email seems to have worked relatively seamlessly. However, now I can't access my google drive. Anonymous.net says that I don't have access to drive. Tho Anonymous.net shows up as an account option as I look to change accounts. I can see the files on the drive, but cannot open them. I get a message to make sure I"m connected to the internet.
Any clues?
I've waited over an hour yesterday and again today trying to talk to support. Super frustrated.
I have no way to test my theory as valid, but I think you may be logged in as a "TELUS google user" as [email protected] and you need to switch back to your "normal google user" account that the files were originally created on. For example prior to this lets say i was [email protected] and I put files on the gdrive then the TELUS migration happened and a new "google" user was created. So now you have two accounts you would need to allow your files on Panda1 to be accessible from XYZ.
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- husher5142Friendly Neighbour
I have no way to test my theory as valid, but I think you may be logged in as a "TELUS google user" as [email protected] and you need to switch back to your "normal google user" account that the files were originally created on. For example prior to this lets say i was [email protected] and I put files on the gdrive then the TELUS migration happened and a new "google" user was created. So now you have two accounts you would need to allow your files on Panda1 to be accessible from XYZ.
- giantbrownguyRockstarI’d agree with this. You can have multiple instances of being logged in with different google accounts. Drive is probably attached to your pre-Telus one and you need to sign in with that.
- arnoldcgFriendly Neighbour
I think it's ridiculous that telus relies on volunteers to do customer support. It allows them to get away with the non-existent support this pos company currently "offers."