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dernalbert's avatar
dernalbert
Friendly Neighbour
5 years ago

fibre phone service during power outage

Is there an option for powering the Fibre Optic ONT during a power outage?

18 Replies

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    It is offered in areas with poor cellular coverage, or to customers without cellular service. I expect managing battery replacement became a time liability, and most folks had other options for telephone coverage during power outages. If important for you, consider a UPS, and you can power all your telecommunications system (phone and internet).

     

    • polecat's avatar
      polecat
      All-Star

      NFtoBC  I have thought about a ups. My ont is backed up by a telus batt backup because i have telephone on fiber. I am thinking a smaller ups could run the 3200m and give us access to the internet during outages. Retired power linemen i have a generator but would not trust it to deliver a constant 60 hrz.  We seem to get a couple of 24 to 36 hour outages a year now always tree related. We have disabilitys and with the virous would be easier to text and mail friends during outages  A small ups would allow the 3200 to give us wifi correct. Polecat

  •  They used to install and provide a battery back-up. further to that point ALL Telus CO's have battery back-up for copper dial tone... just saying

    • dernalbert's avatar
      dernalbert
      Friendly Neighbour

      Thanks. 

       

      It's funny that they label the ONT with POTS which doesn't even vaguely seem 'plain' .

      • polecat's avatar
        polecat
        All-Star

        dernalbert Kent2   There is pots 1 and 2 ports on my ont ---- pots1 is hooked to the house copper lines whitch have been seperated from incoming telus line. Old copper line is dead. Polecat

    • dernalbert's avatar
      dernalbert
      Friendly Neighbour
      Thanks for the info.

      I wasn't thinking about this when they installed it. A friend was telling me about his VOIP service that failed when there was a power outage and it dawned on me that my service would probably fail under the same conditions.

      I'm rearranging the setup of the service boxes at home and I took a closer look at the ONT and noticed a BTRY light. Naively, I thought that maybe it would come on indicating battery power when I pulled the power cord--TELUS wouldn't sell me service that didn't work in a power outage or inform of that fact, would they?

      Anyway, I waited till everyone was in bed and pulled the cord to test my hypothesis and, guess what ....

      So I suppose that it will be necessary to get a different version of the ONT from TELUS--is that correct?


      • polecat's avatar
        polecat
        All-Star

        dernalbert  I have an ont and a seperate batt pack. Different ont built in batt ??  Polecat

  • dernalbert FuzzyLogic   When i had fiber installed  in 2017  i asked them for batt backup and got it. Make  sure you have a power plug available for both ont and batt and in my case the t3200m all in one location. I had all in place before asking for the fiber.  Telephone copper was right there to do the transfer. I knew batt was available but was it comon to offer it then ???  I have push button phones for backup in my basement and garage. Polecat