Forum Discussion

Chewy77ca's avatar
Chewy77ca
Neighbour
6 years ago

DSL Link Up Time

Hi All,

 

My wifi has been dropping sporadically over the last few months.   To resolve the issue I have tried to disconnect devices, moved router location, turned off steering and performed a factory reset on the Actiontec 3200 modem.  I have recently noticed that when I lose wifi connection on my device that the DSL Link Up Time on the router main page resets but the system up time stays connected.  Does this mean that I have an issue with the physical line coming into the house?  

 

Thanks.

3 Replies

  • RonAKA's avatar
    RonAKA
    Rockstar
    6 years ago

    Is it all devices or just certain ones? I discovered that my iPhone does not like to stay connected to the 5 GHz network. It works fine on the 2.4 GHz network, and now I force it to go there while everything else in the house is on 5 GHz. Distance is not the issue as I normally am within a couple of feet of the router and it still dropped out. 

      • xray's avatar
        xray
        Hero
        6 years ago

        Unless the router is rebooting nothing on the WAN side should cause your WiFi connection to drop. You need to differentiate between not having a WiFi connection and not having Internet access. Those are not the same. Can you clarify/confirm whether you are loosing WiFi connection or Internet access?

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