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Fernwood's avatar
Fernwood
Organizer
5 years ago

Do boosters connect to each other, or do they all directly to the Wifi Hub?

Hey all, I have a TELUS wifi hub that was just set up yesterday. It's in one corner of our basement. We also have a paired wireless booster connected across the basement from it. The basement booster is showing as having an excellent connection in the "My Wifi" app. Our second booster, which is directly upstairs from the first booster (maybe 10-12 feet above it), but that booster is showing a "poor connection" indicator in the app, and the booster's light is orange.


Any idea why?

 

I suspect maybe it's connecting all the way to the basement wifi hub, instead of chaining the connection from the other booster? Is there a way to check whether it's connected to the other booster or the hub? Or to force it to connect to the other booster instead of the hub?

 

Thanks for your help!

 

 

 

15 Replies

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  • Did you setup the second booster using the Telus app? I never use it, but I think yes the booster must have been paired to the hub.

    Yes, you can chain boosters. You need to hold the WPS button at the back for 5 seconds on both boosters (not at the same time) and they should pair with each other. The hardwired booster or the one closer to the hub will be the master.
    • Fernwood's avatar
      Fernwood
      Organizer

      Kronos I'm going to try the WPS method to connect the booster instead. If I do this with the hub using the WPS button, will it still "mesh" with the two other boosters I have, or only create a new network using the default wifi password written on the back of the booster? I was under the impression I needed to follow the process outlined in the app (using an ethernet connection, etc) to have it mesh with the existing network.

       

      I don't really understand how exactly any of this works though, so I'll give it a shot. 🙂

    • Fernwood's avatar
      Fernwood
      Organizer

      I use the WPS button to chain boosters to each other instead of using the app? The app walks me through a process of connecting the booster to the hub via ethernet cable (presumably to download the network configuration details from the hub), then power it down, disconnect, then power it back up at my location of choice.

       

      This is where I seem to be having problems with the second booster showing kind of a shoddy connection, even though it's directly upstairs from the first booster.

       

      I strongly suspect it's only communicating directly to the hub, and not to the first booster at all.

       

      In other news, I got 2 additional boosters from a friend who also had a starter pack. I keep trying to add a third booster using one from that set, but I get a red solid light when going through the pairing process. It doesn't work at all.

      • Teryl's avatar
        Teryl
        Organizer
        I was under the impression that 3 Telus boosters are the maximum. It sounds like you're trying to set up 4 in total. Could this be why the last one only shows a red light?