Customers Service ?

Just registered for this forum as it is very difficult to contact Telus to discuss Customer Service issues and matters. I feel that my time with Telus will be soon over as over the past 10 years lost the ability to contact a company representative directly that deals solely with legitimate issues of billing and with issues of agents that really don’t want you to give any information on why you are calling. 25 plus years with Telus and I have seen and felt the growing pains. It’s just a rant and delete if it’s not a good place to post.