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Crave On Demand-Error message
Why do I get an error message "Unable to play video. Please try again later" only for episode S4 E2 of Hacks? E1 and E3 do play.
Hello again. Our team looked in to this and now say it should be ready for viewing. Can you confirm?
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Please advise how to fix I have crave on my optic package
I am getting the same message with the last of us season 2 episode 1. It’s very frustrating. I can watch episode 2 but not 1
TELUS_SupportOfficial Support Team
Gotcha. We'll flag this to our Optik team to look in to right away, thanks!
It is also not working for me- I tried a few days ago as well as today and I get an error message.
- TELUS_Support
Our Optik team is aware of the issue with this episode and working on getting it resolved asap. Appreciate your patience!
The program is now available to me- thanks for your help!
- TELUS_Support
Hello again. Our team looked in to this and now say it should be ready for viewing. Can you confirm?
- TELUS_Support
Thanks for flagging this. We've alerted our Optik team to investigate asap.
