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Hughes8715's avatar
Hughes8715
Neighbour
3 years ago

Can't sign into google to get to TELUS email

Hi all, I can't sign in to my google account to access my TELUS email. I get an error message saying can't log you in and to contact your domain admin for help. I've never seen that before. If I try and reset my password or do a password recovery it cycles back to the same place. Does anyone have any suggestions to fix this? Thanks. Simon

2 Replies

  • Same with us on 4 Telus.net accounts. I tried 3x on each account and get the same message. Finally gave up.
  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hello. You'll more than likely need to call in to our team to have your profile looked at. Give them a call at 1-888-811-2323 and they can look into getting you sorted.