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Anyone else receive flowers from Telus for the email outage?
For the email outage, in addition to a few hundred dollars of credits and free Internet for a year.
I'm actually really impressed by the response. It may have a been an unacceptable technical issue, but they made up for it.
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how awesome is that!
You got hundreds of dollars in credits and free internet for a year as well as flowers!
I got peace and quiet as my email has been down for almost 4 months.
And we all got a $5 a month rate increase for internet.
I received an email offering $10 credit and a choice of bonuses. I chose free demand movies. Told to wait for email for more information and got NOTHING! Movies not on my account and I never saw the $10 off my bill. Just got a song and dance
- I too received flowers, but no offer of free service. I called and mentioned you saying you were offered free internet for a year. Telus loyalty claimed no one has received such a grand offer as you have stated you received. I do not doubt you are telling the truth.
- That’s definitely going above and beyond Kudos to Telus.
I trust you have either a business account or multiple accounts. If not, I'm so jealous !!
Irishgranny wrote:I trust you have either a business account or multiple accounts. If not, I'm so jealous !!
Just a regular household with Home Phone Lite, basic TV, and High Speed Internet.
