Forum Discussion

SamanthaRL's avatar
SamanthaRL
Neighbour
11 days ago

Any updates to Fibre installation in Calgary?

I'm specifically wondering for the Huntington Hills area, they started installing fibre a few blocks away but never made it to my neighbourhood. I heard there was some sort of political reasons with city hall as to why they stopped installing fibre in older neighbourhoods in Calgary, not sure if its true or not. 

We got our house in 2022 and have submitted dozens of requests to get fibre installed in our community. Shaw is abysmal and we face outages constantly. 

PLEASE TELUS I BEG YOU. WE NEED REAL FIBRE IN THIS NEIGHBOURHOOD!

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi Samantha! We totally get your frustration seeing fibre go in nearby but not reaching your street is tough.
     

    Unfortunately, fibre expansion depends on infrastructure and city permits that are out of our hands, so we don't have timelines for Huntington Hills. Best bet is to keep checking the availability tool periodically since things can change.