Forum Discussion
Alleged debt from 2018 sent directly to Collections General Credit Services
I am so disappointed in Telus. Have been a loyal customer with no payment issues and Telus decided to send my previous home services account to collections. General Credit Services (GCS) informed me ...
Hello, what details can I provide you to assist.
Thanks,
Ken Roblesky
On 2025-11-17 3:39 a.m., TELUS Neighbourhood wrote:
Hi karoblesky,TELUS_Support posted a new reply on 11-17-2025 06:39 AM
Re: Alleged debt from 2018 sent directly to Collections General Credit Services
To take a closer look at the account and the balance from 2018, we’ll need to authenticate you securely. Please send us a private message, and we'll see how we can help.
TELUS Neighbourhood Team
TELUS_Support
Official Support Team
Official Support TeamOnce we get your private message we will authenticate your account. You can find the envelope icon at the top right-hand corner to send us a message.
I am sorry, you system is confusing. When I click on the envelope, to email you I must use a username to contact you. To whom do I send an email to?
On 2025-11-17 6:29 a.m., TELUS Neighbourhood wrote:Hi karoblesky,TELUS_Support posted a new reply on 11-17-2025 09:29 AM
Re: Alleged debt from 2018 sent directly to Collections General Credit Services
Once we get your private message we will authenticate your account. You can find the envelope icon at the top right-hand corner to send us a message.
TELUS Neighbourhood Team
I have clicked on the envelope and sent a reply to Telus_Support. Please advise if this is not sufficient.
On 2025-11-17 7:13 a.m., TELUS Neighbourhood wrote:Hi karoblesky,karoblesky posted a new reply on 11-17-2025 10:13 AM
Re: Alleged debt from 2018 sent directly to Collections General Credit Services
I am sorry, you system is confusing. When I click on the envelope, to email you I must use a username to contact you. To whom do I send an email to?
On 2025-11-17 6:29 a.m., TELUS Neighbourhood wrote:Hi karoblesky,TELUS_Support posted a new reply on 11-17-2025 09:29 AM
Re: Alleged debt from 2018 sent directly to Collections General Credit Services
Once we get your private message we will authenticate your account. You can find the envelope icon at the top right-hand corner to send us a message.
TELUS Neighbourhood Team
Unsubscribe or manage notification preferences
TELUS Neighbourhood Team
- TELUS_Support
Yes, we replied to your private message.
