Forum Discussion
What are limits of European Travel Pass?
I currently have a US & Canada Plan, which I want to fully use while I am in Europe. Does the European Travel Pass allow me to text and talk from Scotland to the US and Canada per my current plan?
5 Replies
TELUS_SupportOfficial Support Team
Good question. I put together a quick chart to hopefully answer your question. Feel free to ask any follow-up questions :).
Feature Coverage Details Incoming Texts INCLUDED Free from any phone number globally. Outgoing Texts INCLUDED To any country in the world (excludes premium/SMS short codes). Calls to Canada INCLUDED Uses the minutes from your existing domestic plan. Calls within Scotland INCLUDED Local calls within your current travel country are covered. Calls to the USA NOT INCLUDED Charged at pay-per-use roaming rates from Europe. Calls to other countries NOT INCLUDED Calls to countries outside of Canada and countries included in the Europe Pass are extra. Data Usage INCLUDED Pulls from your existing plan's data bucket. 1-800 Numbers NOT INCLUDED North American toll-free numbers may incur long-distance charges. Hmmm thats strange. Your agent on the telephone said otherwise ( regarding calls to the USA) Look at the fax he sent....
Copied from email I requested he confirm with.
Please let me tell you, once you get your European Travel Pass, it'll automatically activate when you arrive, so there are no additional charges for calling the US or Canada from Scotland. Sincerely,
Your TELUS teamWhich is it? Yes I can use my Canaada US plan and the easy roam international ad on to call the USA from Scotland ... or not???
- TELUS_Support
Hey pjmonod - Were you able to get a clear answer?
