Forum Discussion
Michael456
12 months agoNeighbour
Vacation mode on stuck overseas cant contact telus to reactivate it
I stupidly put vacation mode on before I left for holidays. Now I have no access to telus customer support to reactivate it.
I need to access my phone to transfer money via my bank. I'm stuck without any access to my bank or phone. Can anyone help with getting me in contact with a telus customer service agent. I can't call or message at all. There's nothing in the app I'm completely screwed anf the chat bot is useless as I have to speak with an agent
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- TELUS_Support
Official Support Team
Michael456 We can help :). We've sent you a private message to collect your account info.
- HumphreysNeighbour
Just write straight forward to mail support
- WestCoasterBCCPU Alum
Fastest way is to reach out to Telus on their Facebook at www.facebook.com/telus