Forum Discussion
BradG
2 years agoNeighbour
Stream+ Activation Question
The subscription section of MyTelus keeps saying to activate the Stream+ Basic, but I have already setup and activated the Netflix, disney plus, and Amazon prime accounts for them. Despite this, MyTelus claims that Netflix has not been activated. Why is this happening?
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- A-B
Community Manager
That's definitely odd. You may want to reach out to our Home Services team directly so they can look into your account profile as a resync may need to be done in the backend.