Forum Discussion
Roaming in Mexico
No cellular service while roaming in Mexico recently updated plan to unlimited Can-Us-Mex, trying to get assistance but everything ends on a call back when I can’t even use my phone, tried resetting my network, connecting manually to it etc etc and nothing seems to work. does anybody know or have seen anything like this ?
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Mine won’t connect either no matter what I do. Absolutely pointless plan
TELUS_SupportOfficial Support Team
Hi anelliott - which network are you connecting to down in Mexico?
I've been trying with AT&T, Telcel, Movistar and ALTAN, 3G, LTE and G and nothing works, I already turned air plane mode on and off many times, restarted the phone many times and nothing
