Forum Discussion

VTECMAN's avatar
VTECMAN
Friendly Neighbour
3 years ago

Looking to move from Koodo to Telus but can’t match plan

Not sure what’s going on. I got a call to switch from Koodo to Telus but they couldn’t match the unlimited calling to 28 countries that Koodo has. Why bother calling if you can’t match the plan?

4 Replies

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Because Telus offers services which Koodo doesn't? Some folks may be interested in a broader range of services.

     

    • VTECMAN's avatar
      VTECMAN
      Friendly Neighbour
      I agree but if you have access to my usage you’d know how many international minutes I use. Why bother?
      • Nighthawk's avatar
        Nighthawk
        Icon for Community Power User rankCommunity Power User

        Telus and Koodo are treated as separate entities within the company. Telus reps likely can't see the usage on your Koodo account. Additionally, are you sure it was really Telus that called? Telus rarely does outbound calls to sell services. There have been a few scammers lately pretending to be Telus.