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Activating a new SIM card online
I keep getting an error message while trying to activate the SIM card sent with a new phone A Verification code cannot be sent to the selected address at this time. To receive a code please choose the SMS method. I have requested that it be sent to our email but it doesn't work Any suggestions?
Hi KMSEng
If you followed the steps here: https://www.telus.com/en/support/article/replace-change-mobile and you still get the error, please contact our tech support team https://www.telus.com/en/support/contact-us?linktype=ge-footer so they can further look into it.
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Hi KMSEng
If you followed the steps here: https://www.telus.com/en/support/article/replace-change-mobile and you still get the error, please contact our tech support team https://www.telus.com/en/support/contact-us?linktype=ge-footer so they can further look into it.
