Forum Discussion
Telus Business Wifi - 2.4ghz mode
Telus business wifi - using business meraki and direct router portal
Need to set up dedicated 2.4ghz band for smart things in office.
Support ticket portal is broken, will not allow a ticket to be generated.
Both Meraki and router portal do not have an option for this to be turned on.
4 Replies
Yes, this is where I went to try and complete this task. However Telus has locked my meraki down to nothing. The attached is all I have
TELUS_SupportOfficial Support Team
Thanks for sharing the screenshot Jrosa. We've replied to your PM and will look further into this for you.
Hi,
That doesn't seem to be an option in my Meraki account
- TELUS_Support
Can you try these steps to configure your 2.4GHz Band?
In the Meraki Dashboard Navigate to Wireless > Configure > SSIDs
Create a new SSID specifically for IoT devices (e.g., "Office-IoT-2.4GHz")
In the SSID settings, look for:Band Selection → Set to 2.4 GHz only
802.11 Protocol → Ensure 802.11b/g/n is enabled
Configure security (WPA2/WPA3) and other settings as needed
Save and deploy
