Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-B1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru
Recent ActivityMost RecentNewest TopicsSolutionsMy Telus login failure When I try to login into the My Telus app on my android phone it gives the error: LGN-301. I have cleared the cache, deleted the data and uninstalled and reinstalled the app. I have also rebooted th...Partial Charges on bill incorrect I signed up 5 lines with Telus Mobility at the Shopping Centre and when I ported over and installed the SIMs I saw the plan and charges were incorrect in MYTELUS. I called into Loyalty the next day ...Wifi unstable Wifi unstable Same issue as other contributors. Have spent upwards of 8-10 hours in the last week trying to get some technical help. Different people have tried all sorts of things New dvr testi...Cannot Access Gateway Modem I am having issues trying to connect to the Gateway Modem. From what I understand the IP address is http://192.168.1.254. Username = admin I have no idea what the password is. Suggestions from th...Simple Honest Answer Are the Telus Customer’s in Douglas Glen, Calgary ever going to get Fibre Service? I keep asking the question of any Telus Staff I see, in person or talk to on the phone, the answer is always,” Anot...Recieved wrong equipment I recently signed up for Telus internet and received my equipment today, but not everything. My apartment has a panel for a network access hub, and I only received a Boost Lite Wifi. How can I get th...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Traveling With Easy Roam Easy Roam lets you use your existing data and minutes in other countries. Add the feature before you travel to avoid higher roaming charges. How to Add Easy Roam Through the My TELUS app: Ope...Wifi intermittent across devices I've got TELUS PureFibre Gigabit Internet, an ActionTec T3200M modem, and within the last month, all of my devices in the house (though at different times) have dropped the wifi, then tried to reconn...TELUS Mobility Vacation Suspension Vacation suspension reduces your monthly bill while you're away. Your service pauses and resumes when you return. Eligibility and Duration All monthly plan customers can suspend service for 1-6 m...
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