Community Spotlight3 MIN READStreaming on TELUS - Februrary 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsPhone won't connect to network Woke up this morning to discover that my phone won't connect to the network - full bars with an exclamation mark. Soft and hard resets haven't work. Pixel 10 has a "reset internet" function on the c...SolvedOptik TV Charges Hi, I just noticed my account includes charges for an Optik TV subscription, although I never subscribed for it, only internet. I do have a TV box that was given during the internet installation but...SolvedPhone call Fibre Phishing Scam I've received several calls over the last couple of weeks from a number that shows up as "Fibre Support" on the caller-ID from a <Admin edit: removed phone number> number. I had let it go to voicemai...SolvedCancelling my Telus Mobility plan while living abroad I'm not living in Canada anymore and I can't cancel it via phone, is there any other way I can cancel it? Thank you. SolvedBilled for cancelled service and missing equipment I cancelled services at two properties. I never received a waybill to return equipment from the first property but did confirm on the phone twice that service was cancelled. When I received the waybi...SolvedUpgraded to Fire TV Stick 4K Max and still cannot find Telus + App Amazon Fire TV Stick 4K Max (2nd Gen) Fire OS 8.1.6.0 (RS8160/3380) Fire TV Home Version 7261010.1 After reading through several posts I still cannot find an answer. I am currently paying for th...SolvedInternet services are ridiculously expensive When can I change to a cheaper plan while I am still within a two-year plan? Can I opt out of an existing plan and request a cheaper plan? I have found the speed of the newer plans mirrors what I cur...SolvedAppear to be Double billing The odd part is that my automatic payment is sometimes not debited on the 25th and stays until the next month. This has been messing me up because the account that these payments come out of is also ...SolvedNeed help with account and static IP The last time that we re-upped our contract agreement the sales guy created a new additional internet account and somehow removed our static IP provisioning at the same time. His answer was for me to...SolvedTelus Customer Reward Program Issues A popup under domain name luckypapa.top. “We would like to thank you for using our services for so long. Every day, we select a small group of Telus users and give them the chance to receive va...Solved
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