Community Spotlight2 MIN READStreaming on TELUS - October 2026A-B1 MIN READYou can win big every week this summer with TELUS Rewards!A-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsTelus balance sent to collections? Has anyone else had a Telus balance sent to collections without ever being contacted about it? I recently noticed that my TransUnion credit score dropped by about 100 points, from roughly 860 to 760...Telus TV Mini Issues Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote h...Google Play Charges to my Telus Bill Hello, I got a Google Pixel 3 watch when I renewed my mobility contract back in March 2025. In June 2025 I started getting random Google Play charges added to my Telus bill, apparently through my wa...Can't add extra time to recordings on mini Among the many issues related tot he mini's, the most frustrating thing lately is that I can't add extra time to recordings. So my 2 baseball games recorded yesterday ran out of time in the 8th innin...Account Access Issue I’m extremely disappointed with our experience trying to restore service for my 84-year-old mother-in-law. Her service was disconnected due to non-payment. We asked her to call TELUS to add my husb...Power Adapter for Telus TV-21T A couple months ago, Telus sent me replacement power adapters for my three Telustv-21T Optik TV boxes. I replaced the power adapters on all three. Two of the three boxes are showing a solid white LED...Internet Install Issues Okay I set up a connection for telus to come and connect the internet for me and now I cannot get into the registration I try to go through the router to get the admin to push through for so I could...$380 AnHS charge on my account Telus fixed the first mistake by accidentaly cancelling my account because someone tried setting up a new account at my address. To date this has now cost me 2 days of work and 5+ hours. I am averagi...Smart Move caused me to loose all my discounts! What a way to start Sept 1 I get a text from telus saying my move has been schedule and If not notified then my services will be disconnected on Sept 2. This was three days ago. I finally fight my ...Telus Technician told me to lie I am disabled and alone. My only phone is a landline. I made an appointment a long time ago for a Telus Technician to install a backup battery system for my landline in case of a power outage (this i...
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