Community Spotlight3 MIN READStreaming on TELUS - Februrary 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsAre there current IMAP email issues? Currently I can't get my email via imap on windows or ios devices. But, occasionally it works and will sync, but then it fails for another hour. The web interface always works. Is there a separate ...Billing Issue In November 2025, before leaving Canada for a six month deployment, I contacted Telus to pause my services while serving my country. I was told my account was successfully frozen. I am still getting ...Terrible communications I tried to add a long distance package to my home land line account. What a terrible experience. The English communications of both the agents I had were very poor. I was very upset about having to...Billing issue I have two lines with Telus. Each of them is on a $55 plan. Each plan should be discounted by $10 per month for 24 months, and each plan should have a further $10 discount for pre-authorized payment....Abusive and Unprofessional Conduct As a Senior who recently had a heart attack and am currently trying to recover, I was astounded to be called a “stupid b*tch” 3 times during a conversation with one of your representatives. Telus ch...Wifi asking for sign in My wifi started asking me to sign in all of a sudden but I am unable to do so. The sign in link takes me to an unavailable page for order.fiber.telus.com. I've never had to sign in to use my wifi be...Need to cancel Business Internet in ON -- early lease termination! Hello there, I signed a 3-year contract for Telus 1.5/940 fibre internet on Sep 2025 in Scarborough, Ontario M1G....and now I'm left with equipment I can't use! I had a 12-month lease on my home, b...Laneway house connection? Hi! I’ve tried calling customer support but get nowhere with this. I currently have Telus home services (phone,internet) to my house. We have built a new Laneway home on the same property. The city...Fiber issues and business down We have changed a firewall and spent 2 days with Telus to get it operational. We were working than a few hours later go offline. Was told it was resolved last night. Today we are down again, no i...Poor Routings to game servers I’ve been a long time customer at Telus for about 6 to 7 years and possibly experienced 3 or 4 outages since but every time I play Valorant or apex legends the routings to those games are horrendous ...
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