Community Spotlight1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru2 MIN READTELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your WayA-B
Recent ActivityMost RecentNewest TopicsSolutionsLand line not working Since at least last Saturday my land line at [mod edit - private info] has not been working, with the phone signalling "no line." Since this is my only phone, I have been trying to notify Telus of th...SolvedCan not access Telus Router Can not access Telus router with given info on the router. How do you reset it? SolvedLack of Technical Support I am an old ADT customer transferred to Telus after their purchase of ADT. My security system is Honeywell Lynx Plus model L3000. My system needs service, either to replace a defective door sensor o...SolvedStream+ won’t activate Signed up for stream+. Activation links don’t work. Message come up can’t display page, refresh or return later. Tried all troubleshooting, read all articles. No current Disney or prime account. Just...SolvedBrilliant Minds Mislabelled On Guide Last Two Mondays? I have my PVR set to record Brilliant Minds on City TV every Monday night. There was no recording from October 27 so assumed that a new episode did not air that night. Noticed that it is not schedu...SolvedRecorded Programs Are Being deleted. We have a VIP5662W PVR with 100's of hours of recording space left. Yet within hours of my wife recording a program she gets a warning that it will be deleted soon. This is very worrisome. We need a ...SolvedSmart Hub temporarily blocked I received an email from Telus at 5:08AM indicating that they detected my Smart Hub in a non designated location. The Smart Hub had not been moved, and when we got up at 8:00AM, the internet was wor...SolvedSMS won’t work just ported back to Telus from Rogers and discovered I can’t send or receive sms messages . This has also resulted in my iMessage being unable to send / receive on my number because it needs to send ...SolvedWhat does it mean to have PureFibre 500? I have purefibre 500 which is supposed to be 500 mbps up & down. In a post a few months ago I asked why speed tests only showed 350-400~ Now today and this past week it does not go over 100 down or ...SolvedLast attempt to resolve account issue Posting here in a last ditch effort to resolve an internet/account issue before filing a complaint with CCTS. I am on a 250mbps internet plan, along with tv, and some home security thing I never wan...Solved
Getting StartedTELUS Community and Social Media House RulesMake the Most of Our CommunityWho Are the Community Power Users (CPUs)?Meet Our Community Managers
