Community Spotlight1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru2 MIN READTELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your WayA-B
Recent ActivityMost RecentNewest TopicsSolutionsClosed Captions on Digital TV Box I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...Bad faith: wrong credit report, awful service, blocked number transfer. I am filing a complaint regarding a credit alert showing a missed payment allegedly from Feb 2025. This has caused inconvenience, stress, and financial harm while I am applying for mortgages. Key da...4 months and ongoing of LYING and HARASSMENT to get internet transferred I'm writing this as a cautionary tale, a CCTS complaint is being written alongside, I genuinely feel like nobody at Telus is capable of helping me. Background About a year ago, I had a terrible exp...Home services amount owing I cancelled my home services back in July and I am still waiting for my refund to come through. Talking to the AI is impossible so just trying to find out if the payment has been mailed out. Account ...Haven’t received a waybill or instructions on how to return my security equipment it’s been a month now and my bill shows the services have been cancelled. Nothing in junk folder on email with any instructions on how to return the equipment Sonic Project Account flagged. My account related to sonic project was flagged yesterday, anyone who knows the reason why? Reuse existing QOLSYS panel with Telus Smart Home I'm moving into a house that already has Telus Home Security equipment's in place. It has iQ Panel and door/window sensors. Right now, when I open or close the door/window, it doesn't have the chime ...Never received call back I was promised a call back within 24-48 hours and never received one. I then contacted Telus and was told the supervisors/managers are busy and it will be another 24-48 hours, and still no call back....Why is it so difficult to cancel a service ? I wanted to cancel a home internet service but keep my phone. So I log onto MyTelus and look at "manage my internet". There are only options to add things, not subtract them. It's not "manage my int...Verifying that my home phone service has been cancelled? On Monday I called the -2323 number to cancel my home phone service, my old land line. Should I have received an email acknowledging it? I haven't received an acknowledgement nor does MyTELUS indic...
Getting StartedTELUS Community and Social Media House RulesMake the Most of Our CommunityWho Are the Community Power Users (CPUs)?Meet Our Community Managers
