Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1441 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

314 Posts

Latest topics in Optik TV & Pik TV

Manual remote programming link broken

In the instructions posted for programming the Optik remote for control of audio receivers on your site , there is a link to manual programming instructions.But the link is broken and results in error 500.Can the instructions be reposted.https://docs...

RobG3987 by Ambassador
  • 29 Views
  • 2 replies
  • 0 kudos

Resolved! Remote not powering tv off

I just received the new TelusTv-21T with the Google remote. Everything on my TV works volume, mute, power on, etc. but it won’t power my TV off. Any suggestions?

gianadawn by Friendly Neighbour
  • 3824 Views
  • 18 replies
  • 0 kudos

15% increase - Telus breach of internet and TV contract

I signed a 2-year contract for internet and TV. A contract is a binding agreement between two parties - Party 1 is Telus, party 2 is the customer. The contract consists of a term (2 years) and a monthly fixed cost. The PURPOSE of entering into a cont...

Nover by Just Moved In
  • 441 Views
  • 6 replies
  • 0 kudos

PVR "not connected" on one of two TV's

One of my PVR's shows not connected, and will not let me access my recorded shows. Two of my friends in same area having same problem. Sounds like a TELUS TV problem?

APTN by Just Moved In
  • 29 Views
  • 0 replies
  • 0 kudos

Resolved! Optik TV crap

just signed up for Optik TV. I am on fiberoptiks, so I assume it is not called optik, but TV+ When I signed up I was told I was getting a PVR, but what showed up after a week (because they couln't get my adress right ( they sent me a bill for the las...

swiss32 by Just Moved In
  • 56 Views
  • 2 replies
  • 0 kudos

Apple TV Telus TV+

The Telus TV+ app for Apple TV is full of glitches, and I’m not sure why there hasn’t been a fix yet.1. The time is never current (e.g. I just clicked on the app, and it says 1:36 pm, however, the time is currently 4:36 pm.2. When scrolling through t...

BDBD by Just Moved In
  • 762 Views
  • 6 replies
  • 0 kudos

Sportsnet 4k audio question

The Blue Jays home games are supposed to be outputting 5.1 audio, i have a 5.1 system and yet the audio to me is not 5.1 but rather stereo...and i know that it's supposed to be 5.1 because ive literally spoken to the guy who mixes audio for Sportsnet...

ODAWG27 by Organizer
  • 80 Views
  • 3 replies
  • 0 kudos

PVR Replacement - 5 days and nothing

Was told six days ago I would be receiving a replacement PVR and I would get a tracking email. All I got was an email on how to return the old broken PVR. Why is is it taking so long compared to being a prime customer on Amazon and products can be de...

McPat by Neighbour
  • 43 Views
  • 0 replies
  • 0 kudos

Resolved! Why Am I Getting Alberta Evacuation Alerts in Saanich BC?

Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB. Can someone please fix this?It's important that we don't get used to irrelevant alerts to prevent "cry w...

Grimmt by Advisor
  • 279 Views
  • 5 replies
  • 1 kudos
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