Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
7,090 PostsLatest forum discussions
Sportsnet 4k audio question
The Blue Jays home games are supposed to be outputting 5.1 audio, i have a 5.1 system and yet the audio to me is not 5.1 but rather stereo...and i know that it's supposed to be 5.1 because ive literally spoken to the guy who mixes audio for Sportsnet...
PVR Replacement - 5 days and nothing
Was told six days ago I would be receiving a replacement PVR and I would get a tracking email. All I got was an email on how to return the old broken PVR. Why is is it taking so long compared to being a prime customer on Amazon and products can be de...
Amazing tech
I have had the best experience with a telus technician recently. He has been so amazing contacting all the residents in our little rural cottage community to tell us Telus was bringing fibre optic to our area. He not only organized a great package fo...
Mobility Agreement not being honored by Telus
Hello, I have had issues since I upgraded our phones in late Nov 2023 Telus has not been able to fulfill the agreements it has made with me for mobility service I have contacted them multiple/many times to get them to honor the agreements made withou...
Call Control
My Call control now has a long dead air lag time. After my home line rings from a new caller using the call through number prompt, there is a long dead air gap…up to 5 seconds…before the connection activates. I find myself saying ‘hello’ several time...
Telus Connect Application Issue
Struggling with the Telus Connect application as it is showing can't connect to your modem/WIFI offline, but there is no issue with the internet. I tried to re-install the application, upgrade my phone OS & try to install it on my tablet, but there i...
TELUS Rewards
TELUS Rewards Want to earn some amazing rewards, just for having TELUS services? If you have 2 or more eligible TELUS products and/or services in British Columbia or Alberta, you qualify for the TELUS Rewards program! From Amazon Gift Cards, Calm sub...
Resolved! wifi 6 range is horrible, lose signal just rooms away.
wifi 6 range is horrible, we literally lose connect constantly just rooms away. Also cant connect smart devices at all. How do we activate 2.4 ghz or 5 ghz so we can have better range and connect our smart devices??
How deep do Telus Lines run in front of my property?
Hello, I have a quick question and wanted to know how deep Telus Service lines run in front of my property. I was thinking of installing a temporary mesh in my front yard and wanted to check before I do so. I am located in Airdrie Windrow Manor locat...
Resolved! I have been scammed by Telus sales rep and trying to contact Telus.
I have transfer 4 cell numbers from Rogers to Telus. I suppose to pay $115 plus GST. I got 2 bills so far fist partial close to $300 and $220 following month. I have spent over 2 hours on Friday talking to Telus special department. They promised to c...
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