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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,831 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,404 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,272 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,522 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,676 Posts

Latest topics in Forums

Texts sometimes don't send or receive

Hi,Switched to Telus in August 2023. Since that time, there will often be times where texts don't send or receive. Three phones on the account, all different phones, same issue. Happens at home, office, wherever. I have tried the suggested troublesho...

RS33 by Just Moved In
  • 15 Views
  • 3 replies
  • 0 kudos

Resolved! I am begging you, please fix the On Demand pause feature

I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...

Telus customer service requesting police report

I signed a new mobile contract which offered a new phone, and despite having the correct shipping/billing address, the phone was delivered to the wrong city. When inquiring about what happened, the service rep said I needed to file an official police...

codys by Just Moved In
  • 11 Views
  • 0 replies
  • 0 kudos

Travel to US with Unlimited CAN-US 100 5G+ plan

Hi, I'm planning a trip to US (Las Vegas) and I currently have the "Unlimited CAN-US 100 5G+" monthly plan. I want to confirm, if I should keep "Mobile Networks" setting as having my "Data roaming" on or off? I understand that with this plan, I shoul...

hj2 by Just Moved In
  • 16 Views
  • 1 replies
  • 0 kudos

Private and Public IP issue

We are using Telus internet services in more than 10 locations of Canada. Due to some internet issues Telus changed our old router of Actiontec T3200M to new Telus WIFI Hub. On T3200M router we were accessing our servers smoothly through port forward...

bilal1 by Just Moved In
  • 63 Views
  • 2 replies
  • 0 kudos

Stream +

Why is stream + more expensive for EPP mobility? Like $8 more . And less services. I want what is offered for $20 with Disney , Netflix and Prime . I don’t want to pay $28 for Netflix and two subscription services that don’t ever have anything to wat...

Ashley4 by Just Moved In
  • 31 Views
  • 1 replies
  • 0 kudos

New Telus TV+ remote

Hi there Hoping that someone has been able to figure out how to program the new Google Telus Remote with Telus TV+ so I can use my JBL soundbar and Sharp TV at the same time. I have two TV's that use Logitech remotes and then two that will have to us...

CNN International

Hi, could you please explain why CNN International isn't available at least in full HD resolution? Watching it in standard definition on a 4K TV screen is quite bothersome, especially with pixelated text. It's disappointing considering the Telus tech...

Tekkie by Just Moved In
  • 52 Views
  • 1 replies
  • 0 kudos
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