My Mobility Account
Forum discussion about TELUS Mobility accounts.
403 PostsForum discussion about TELUS Mobility accounts.
403 PostsForum discussion about TELUS Home Services plans and accounts.
811 PostsI was offered to add a debit card to my account to receive 5 Telus Rewards points, and haven't gotten it yet, I've added the card to my account already and turned on pre-authorized payments. But I still haven't received the points yet.
I was offered to receive 5 TELUS Rewards points for adding a card to the account and registering for pre-authorized payments, but didn't receive the points, and It has been a month since, and I want to get those points added to my account please!
When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...
Hello, I have had issues since I upgraded our phones in late Nov 2023 Telus has not been able to fulfill the agreements it has made with me for mobility service I have contacted them multiple/many times to get them to honor the agreements made withou...
I was just told by a Telus Rep who contacted the back office team that I could use my Telus $50 rewards card against my Telus bill. She said log in click billing and enter my card details. Is this true? if so where can I use it? Nothing in Telus stor...
How can I voice a complaint about a terrible experienced I had at a Telus store in ON today?
Just wanted to bring this to the attention of Telus. I have been getting this error message for months when trying to login to my account from the website. Other may have had this issue to. After entering all my information in correctly, the next bla...
Hi, I would like to know how to lodge a complaint. I’m a new customer; Telus talked me into leaving my last provider (Novus who was lovely). Telus promised me they’d provide ALL my current services (TV with PVR/Phone/Internet) but When I got my contr...
All my Telus services were cancelled effective Feb. 13, 2024. Yet, Telus sent me a bill for the period from Feb. 13, 2024 to Mar. 12, 2024 for $254.50 despite the fact that Telus is not providing any more services to me. After many tries and failed c...
To avoid suprise, everyone must ask read and learn their bill to avoid confusion. Your billing cycle is important to know. Always remember we are billed one month in advance. Everytime you made changes in between the billing cycle period, those chang...
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