Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
6,844 PostsDiscuss and/or ask questions about TELUS Mobility products, services, devices, and more.
6,844 PostsThe best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
8,407 PostsDiscuss and/or ask questions about your TELUS Internet and Home Phone.
17,449 PostsDiscuss or ask questions about TELUS Business solutions, equipment, and devices.
1,272 PostsDiscuss or ask questions about TELUS Security devices, equipment, and solutions.
1,522 PostsForum discussion about TELUS Mobility & Home Services plans and accounts.
4,678 PostsI signed a new mobile contract which offered a new phone, and despite having the correct shipping/billing address, the phone was delivered to the wrong city. When inquiring about what happened, the service rep said I needed to file an official police...
Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...
Hi,Switched to Telus in August 2023. Since that time, there will often be times where texts don't send or receive. Three phones on the account, all different phones, same issue. Happens at home, office, wherever. I have tried the suggested troublesho...
Started mid day when the channel I had on went blank and then gave me the "Playback error. Sorry an error has occurred, Please try again". All channels now say this when trying to watch anything. I am using Chrome and have not had an issue watching f...
Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks
I am looking to potentially purchase a new device, or rather, price one out, but I have been unable to access this on the website and the app. The former keeps showing as "Page not found" and the latter won't even press / load. I would really rather ...
I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...
Hi, I'm planning a trip to US (Las Vegas) and I currently have the "Unlimited CAN-US 100 5G+" monthly plan. I want to confirm, if I should keep "Mobile Networks" setting as having my "Data roaming" on or off? I understand that with this plan, I shoul...
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