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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

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Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

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Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

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Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

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Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,779 Posts

The Telus TV+ app for Apple TV is full of glitches, and I’m not sure why there hasn’t been a fix yet.1. The time is never current (e.g. I just clicked on the app, and it says 1:36 pm, however, the time is currently 4:36 pm.2. When scrolling through t...

You need to be on your home Wifi and enter admin password to proceed

Hello, I'm having trouble connecting my Telus boosters onto my home network. My boosters are connected to the network by hardwire for the setup. On the mobile app, when I go to "Network", "Add" (booster), this message comes up, "You need to be on you...

Resolved! I have been scammed by Telus sales rep and trying to contact Telus.

I have transfer 4 cell numbers from Rogers to Telus. I suppose to pay $115 plus GST. I got 2 bills so far fist partial close to $300 and $220 following month. I have spent over 2 hours on Friday talking to Telus special department. They promised to c...

Resolved! Why Am I Getting Alberta Evacuation Alerts in Saanich BC?

Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB. Can someone please fix this?It's important that we don't get used to irrelevant alerts to prevent "cry w...

When did CNBC on TV Telus TV Plus be only to view on Telus home Internet?

This is pathetic. I need to watch this on the go. Why did this change happen?

Seattle 11 KSTW

The logo for channel 143 still shows The CW. This channel is now an independent channel. Confusing when looking for a program on the CW.

How deep do Telus Lines run in front of my property?

Hello, I have a quick question and wanted to know how deep Telus Service lines run in front of my property. I was thinking of installing a temporary mesh in my front yard and wanted to check before I do so. I am located in Airdrie Windrow Manor locat...

Recordings screen layout

There's a lot of wasted space on the left. Having the Recorded and Scheduled tabs horizontally across the top would fix that.Individual recordings take up a lot of vertical space. I think they could easily be compressed by 50% or more (especially if ...

Use skip forward and back remote buttons in the guide

Channel up and down is useful in the guide for jumping up and down a page at a time. Could we make the skip forward and back buttons do this for 24-hour horizontal jumps?