TELUS Neighbourhood

Need help retrieving a puk for my sim I have locked card

Mobility Prepaid Receipt

I have a Telus mobility prepaid account. Since I'm self-employed, I'm trying to download all my billing receipts for tax purposes. I can't find any receipts, just a record of my transactions that only goes back three months. When I had a mobility sub...

Mobility Coverage

How do I report mobility coverage concerns over to a team who can make decisions around expanding the mobility coverage or fixing the coverage issues. In our community of Nolan Hill NW, Calgary. AB including few surrounding communities, there is a gr...

Poor cell coverage

Has anyone else had poor cell coverage in the newer areas of Edmonton just west of St. Albert? (Kinglet, Trumpeter etc.)

Just Lies?

Just signed up with Telus. 7 days ago.Signed up with The door to door sales team.(both had Telus badges.)So far in 7 days I’ve been on hold or waiting for a call back 3 times with customer support.The credits I was promised never appeared in my first...

Fido cancelling number that was moved to Telus?

Used Fido prepaid before moving my number to a contract with Telus one year ago, all working fine since then. Today I received a robot call from Fido telling me that my number might be cancelled and I should reach out to them. Didn't look like a scam...