Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Device shipping delay

I ordered LG VELVET 5G GREY COLOR + FREE GIFT EARBUD at April 5.Now, 8 days has passed...However, Telus is not even shipping it.I have called to customer center and webstore many times and they said they cannot track it and cannot explain the reason....

TIM44 by Friendly Neighbour
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  • 3 replies
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Resolved! Credit Check

I'm 18 and I want to buy a phone plan with Telus but I do not have a credit card. I do have a Social insurance number, and would be paying with my CIBC Debit card. How will the credit check go and can I open an account Telus? Will there be any proble...

Sienna1 by Just Moved In
  • 1884 Views
  • 1 replies
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Resolved! On line texting

How do I send and receive text message from my computer using my TELUS phone number

Resolved! wireless home phone error tones

My WF723 wireless home phone works pretty well, but will occasionally generate some sort of error tone when receiving a call. The calling party does not hear it, but I do, and it is really distracting. It is a series of three notes, repeating. Anyone...

earlmo by Just Moved In
  • 1533 Views
  • 1 replies
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Wireless Home Phone:

For all those thinking, about getting the wireless home phone. It's a great price, and lots of features. However, the battery on the device is not that good. I only got 10 hours on a full charge, not (25 hours, like zte says) with barley any usage, m...

Stolen phone

How to report it and how to get it replaced and the steps to do it in

Buncher by Just Moved In
  • 2181 Views
  • 1 replies
  • 0 kudos

Resolved! New phone

How do I transfer my apps from my android to my iphone

Kim16 by Just Moved In
  • 1641 Views
  • 1 replies
  • 0 kudos

LTE hub gets hot and resets

For the past 1.5-2 months now, our LTE hub resets randomly. The case is fairly warm when it does. It seems to happen whenever someone tried to download or update something.Has anyone else had this problem?We called Telus and got the usual "bring it i...