I am keen to upgrade to Wi-Fi 6E. I see that TELUS now includes Wi-Fi 6E in all PureFibre Internet Plans 1.5G or higher. Every TELUS employee I have spoken to is not sure exactly what this means... I am being told I must subscribe to Wi-Fi Plus ($10 ...
Due to a death in the family, I am babysitting a vacant condo with a Telus Smart Home system for probably 2-4 months. Apparently, the system assumes it will have wifi to connect to Telus' monitoring. But we have shut off wifi since the home is vacant...
Hi there, For several years, OnDemand libraries using the mobile app have been missing episodes that are available using the television/box. For example, current Young and the Restless OnDemand has episode 132 which is available using the television ...
Hi I recently tried out other internet provider for two weeks and didn't like it and now I have some problems with my WIFI. When i plugged the TELUS router back in it was not working and after an hour long conversation with a TELUS support on the pho...
I have transfer 4 cell numbers from Rogers to Telus. I suppose to pay $115 plus GST. I got 2 bills so far fist partial close to $300 and $220 following month. I have spent over 2 hours on Friday talking to Telus special department. They promised to c...
Why would Telus send a insecure link in a message, since as far as most people would expect Telus is suppose to secure their on-line presence. The quotes message is below. You with notice that the http:// is not https:// "Hi, it's TELUS. During a rou...
Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB. Can someone please fix this?It's important that we don't get used to irrelevant alerts to prevent "cry w...
Hi everyone,I am new to Canada, originally from Germany. I was about to install the Smart Home Security App to set up my camera, however, my phone is saying that the app does not exist in my country (Germany). My iPhone is from Germany. I can’t chang...
Just wanted to bring this to the attention of Telus. I have been getting this error message for months when trying to login to my account from the website. Other may have had this issue to. After entering all my information in correctly, the next bla...
WHAT THE ACTUAL HELL IS GOING ON WITH TELUS!?Over the past two days my internet gets disconnected around midnight every 5 mins then comes back every 5 mins then disconnects again!?I called tech support today, they said something about "IP address thr...
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