Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsProblems dealing Telus regarding Customer Service Agreement After spending 7 hours on the telephone over the previous three days and still keep hitting the wall... A telus employee on Dec 16 25 gave false information and extended the contract by one year....Smarthome App vs Apple OS 26.1 & 2 After upgrading to iOS 26.1 for iPhone the Smartphone app stopped working on my home wi-fi. Simply get spinning logo and error message that an "unexpected error has occurred, try again". The app al...Telus TV + cloud pvrRecording ends before the program ends and automatically goes to the next recording. When are changes coming to extend the length of the recording.My iPhone won't work in USA I live in the USA. My son in Canada gifted me an Iphone 14 that previously used Tellus in Canada. I was able to set it up with T -mobile but it is not working. I have contacted both the genius bar at...Order cancellation My spouse recently received a winback offer from Koodo/TELUS. As part of that offer, the agent also extended a very attractive deal to move my number to TELUS, since I was in the market for a new pho...Cannot get any support from Telus to fix their mistake. I have wasted hours over the last week trying to resolve an issue that Telus caused by failing to link my accounts when I added a line. I was on the phone with the Telus rep (who was very helpful at...Disney+ Jittery/lag Hello. I have had Optik TV for over 2 years, with Telus Pure fibre 1gig internet. I use the newer style smaller cloud based TV box, connected via wifi. In the first 2 years I had optik TV I had Disn...Request to Waive Early Cancellation Fees – Non-Functional Security Service I am requesting cancellation of my TELUS Home Security service with a full waiver of early cancellation fees. TELUS has sent multiple emails stating that “the system was not armed”, yet no correc...TELUS Boost Wi-Fi 7 Buggy? I recently upgraded to PureFibre 3G and needed a couple of TELUS Boost Wi-Fi 7 in my setup. The goal of the secondary Boost 7 is to replace my old Netgear router, which created a secondary Wifi netw...Stream+ subscription double charge I subscribed to stream + via EPP back in November. First day on November 6th, I was charged twice. I called in, and the agent provided credit towards my cellphone bill (which is with EPP as well). ...
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