Community Spotlight3 MIN READStreaming on TELUS - March 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsTerrible customer service For all of you that are looking at getting a good customer service from Telus, don’t expect it anytime soon. I’ve had over 15 phone calls trying to get a new service installed at an our new house tha...Smart home plus cancelled and still charged Hi I signed up for the smart home plus last March and ended up cancelling within 15 days and sent equipment back in that time. I was still charged and now it’s on my credit report when I was told as ...TELUS inherited my Vivint equipment — now wants me to pay to replace it TELUS inherited my Vivint equipment — now wants me to pay to replace it Bought out my Vivint equipment in full in 2021. Own it outright. 37 sensors, doorbell camera, smart lock — the works. Month-to...Any Windows computer on my Telus Wi Fi has wrong location For the last month or so, location services for any Windows computer (laptop, 2 in 1, Surface, etc.) that connects to my home Wi Fi says we are in Sacramento, California, instead of my actual home he...Alarm system Panel says door is locked but the actual doorlock is unlocked Additional Europe Easy Roam Travel Pass I was recently in Europe and returned home to Canada. We still have active 30 day Europe Easy Roam Travel Passes on our accounts. We are heading back to Europe again. I’ve been told that they will ex...Why won't my Galaxy S25 not charge? My phone died and has been plugged in for 30 minutes, not a single percentage. I am using the same cord I have used since I have bought it, which has had no problems charging it before. My phone sho...Telsus TV+ channel guide keeps switching to "all channels" I'm experiencing an issue with my Telus TV+ channel guide. The filter and sort settings keep reverting to “All channels,” even though I had selected “My favourite channels.” While the TV is on, the ...Wasting my time. I just had a call from a Telus agent trying to get me to switch to a 5G home service using the ZTE MC8010CA. At first I said I wouldn't be available to do an installation immediately, but could I lo...Unable to download past bills for tax return I closed my Telus account last March but use my internet services for my tax return. My emails from Telus for my bills have always been online and you can only view them by logging into myTelus. Now ...
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