Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-B1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru
Recent ActivityMost RecentNewest TopicsSolutionsTELUS TV Digital Box Offer Have not been here for a long while. I recently got this free upgrade offer via email from Telus. Currently have an Optic TV PVR set top box, and one other set top box in the house. The main set has ...Optik PVR not recording A few months ago my PVR stopped recording scheduled programs. The odd thing is I can see the shows in the schedule but when the time comes it just doesn’t record. There’s 95% space so that’s not the ...Cannot Access Gateway Modem I am having issues trying to connect to the Gateway Modem. From what I understand the IP address is http://192.168.1.254. Username = admin I have no idea what the password is. Suggestions from th...Poor picture quality Compared to the Optik box, NHL picture quality on the replacement 24S box is very poor. Telus techs please explain why the 24S box is the worst looking source in my house? I have some very nice 4k t...My Telus login failure When I try to login into the My Telus app on my android phone it gives the error: LGN-301. I have cleared the cache, deleted the data and uninstalled and reinstalled the app. I have also rebooted th...Partial Charges on bill incorrect I signed up 5 lines with Telus Mobility at the Shopping Centre and when I ported over and installed the SIMs I saw the plan and charges were incorrect in MYTELUS. I called into Loyalty the next day ...Wifi unstable Wifi unstable Same issue as other contributors. Have spent upwards of 8-10 hours in the last week trying to get some technical help. Different people have tried all sorts of things New dvr testi...Simple Honest Answer Are the Telus Customer’s in Douglas Glen, Calgary ever going to get Fibre Service? I keep asking the question of any Telus Staff I see, in person or talk to on the phone, the answer is always,” Anot...Recieved wrong equipment I recently signed up for Telus internet and received my equipment today, but not everything. My apartment has a panel for a network access hub, and I only received a Boost Lite Wifi. How can I get th...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...
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