TELUS Neighbourhood

Series recordings Global BC News 104 @ 11PM

So I missed a recording of the news last night, not a big concern but using this as an example I checked my Global 104 11pm series scheduled and find Dec 2 & 3rd only set to record. Global news is 11PM eevry day.I proceed tonight on 22nd and every ni...

Is this what a professional fibre optik install should look like?

eSim

Dear Telus,I am writing to express my frustration with the prolonged delay in transferring my regular SIM to an eSIM. It has been over 15 days since I initiated the request, and despite repeated follow-ups, I keep receiving the same response: "We are...

Is Telus calling Shaw home customers with a promotion right now?

I received a call tonight, November 20th 2024, and I kick myself bcuz the girl Rachell asked for my DOB, my DRIVERS LICENSE # and although I was extremely hesitant, she said it was needed for the promotion that Telus is running right now in order for...

new phone but keep existing plan

Is it possible to purchase a new phone but keep my existing plan?

Missing survivor Episode

Survivor season 47 Episode 9 is just blank. All other episodes play. Is there a waiting period before the newest episode is available on demand?

ADT Pulse

My ADT Pulse has been saying ‘Offline’ for a week. Reset gateway and modem but nothing. Called today and rep took forever and could not figure it out. Said he would call me but never did. What is going on??

Can't link account?

Hi. I just signed up for Home Security on Monday and they are installing it tomorrow. I'm trying to set up My Telus account and when I put in the account number I was given and my postal code I get the error This account has been cancelledIt’s not po...

Optik TV recordings disappearing

I have not been able to record many of my favorite channels. I would hit record once and the red icon would appear without problem. As soon as I hit it twice to record the series, the icon changes to the three red dots and shortly disappears.Even whe...

Changing to Optik TV from Pik TV: New plan active but not working

I figured I'd ask here first because a) I'm not in a position to contact support right at this moment and b) I might be moving to fast on it. Right now though this sounds like it's a call to support. I took advantage of the $55 black Friday 2 theme p...